Trusted Access – Ayesha Adkar

Technology

Figma

Team

Ayesha Adkar

+ UI Engineers

Client

MarkAny Proprietary Product

Industry

Enterprise Product

DRM

SecuAlign is a desktop application developed by MarkAny as part of a larger end-to-end DRM (Digital Rights Management) ecosystem. Designed to support enterprise users and administrators, the PC Agent plays a critical role in monitoring document activity, applying security policies, and maintaining compliance across endpoints. My primary task was to understand the full DRM workflow, validate technical and user requirements, and create user flows and architecture diagrams that would set the foundation for a clear, scalable interface.

The product was developed in parallel with a web app, demanding tight alignment in visual language, features, and UX logic. While maintaining consistency, I also created minimal but essential design system components tailored to desktop behavior. A key part of my role involved navigating fast-moving changes, resolving friction between parallel streams of design, and collaborating closely with engineers to deliver a stable, intuitive PC experience on a very tight schedule.

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At A Glance

Primary Tasks

Acquainting with the services and workflows within the end-to-end DRM system
Creating an Information Architecture diagram to finalize the user flow
Creating a user flow to validate the requirements for the PC Agent

Outcomes

A polished PC application with a solid foundation
Minimal design system assets created for PC Agent use
Highly collaborative relationship with the UI engineer

Major Asks

Aligning with the WebApp that is being designed in parallel
Analyzing the previous vision for the PC Agent and suggesting improvements
Maintaining consistency but creating new design assets as required
On a tight deadline!

Major Pain Points

The tight deadline!
Feedback delays because of WebApp iterations
Aligning to major updates in WebApp features and flows

Create . Iterate . Discard /Create . Iterate . Discard /Create . Iterate . Discard /Create . Iterate . Discard /Create . Iterate . Discard /Create . Iterate . Discard /Create . Iterate . Discard /Create . Iterate . Discard /Create . Iterate . Discard /Create . Iterate . Discard /

One of the proposals I pitched was a simple onboarding flow for new users introduced to Safepoint. It is not an extensive video tutorial or a click-through step-by-step process of learning a new environment. I made sure to explore possibilities for a simple and minimal information showcase.

1. Started out with a simple overlay with all of the onboarding information on a single screen.

2. Iterating on the initial idea, after a few discussions with my peers we zeroed on not having all information on one screen. I decided this was a better approach as there was information overload and my peers were unclear on the sequence of reading the content.

3. After a few design iterations, having a visually different explicit button to close the onboarding screens was a good addition.

4. A welcome screen was a final addition to tie up the entire onboarding process. The welcome screen introduces the application and nudges the user to start a tutorial to learn more about the available features.